FAQs

ORDER

HAS MY ORDER SHIPPED?

HOW DO I CHANGE QUANTITIES OR CANCEL AN ITEM IN MY ORDER?

HOW DO I TRACK MY ORDER?

MY ORDER NEVER ARRIVED.

AN ITEM IS MISSING FROM MY SHIPMENT.

I RECEIVED THE WRONG PRODUCT.

DO YOU SHIP TO OUTSIDE the U.S?

MY ACCOUNT

HOW DO I CREATE AN ACCOUNT?

HOW DO I EDIT MY ACCOUNT INFORMATION?

I FORGOT MY PASSWORD

PRICING AND BILLING

DO I HAVE TO PAY SALES TAX?

I HAVE A QUESTION ABOUT MY CHARGES.

I NEED A COPY OF MY RECEIPT/INVOICE.

WHEN WILL MY CREDIT APPEAR ON MY ACCOUNT?

WHEN WILL MY CREDIT CARD BE CHARGED?