Privacy Policy

We may collect the following categories of information:

• Identifiers: name, email address, phone number, shipping/billing address, and account details (if you create an account).
• Order & payment info: items purchased, order history, and payment confirmation details. (Payment card information is processed by our payment providers; we do not store full card numbers.)
• Device & usage data: IP address, browser type, pages viewed, clicks, session duration, and referral URLs.
• Customer support content: messages you send us, including emails, chat logs, and photos you share for support.
• Marketing preferences: email/SMS opt-in status and communication settings.

We use your information to:

• Process payments, fulfill orders, ship products, and provide order updates.
• Provide customer service and manage returns, refunds, or exchanges.
• Prevent fraud, secure accounts, and protect our customers and business.
• Improve site performance, product offerings, and shopping experience.
• Send marketing communications (only if you opt in), including product updates and promotions.
• Comply with legal obligations and enforce our terms and policies.

We share information only as needed to operate our business, such as with:

• Ecommerce platform providers (e.g., Shopify) to run our store and process orders.
• Payment processors to securely complete transactions.
• Shipping & logistics partners to deliver your purchases.
• Analytics & marketing partners to measure performance and (if enabled) serve ads.
• Customer support tools to help us respond efficiently.
• Legal/compliance when required by law or to protect rights and safety.

No sale of personal information (standard). We do not sell your personal information in exchange for money. Some advertising technologies may be considered “sharing” for cross-context behavioral advertising under certain laws. See “Cookies & Ads” and “Your Rights.”

We use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our website. Cookies may include:

• Essential cookies: required for checkout, security, and core site functions.
• Performance cookies: analytics to help us improve the site (e.g., page performance and usage patterns).
• Marketing cookies: help deliver relevant ads and measure campaign performance (if enabled).

You can control cookies through your browser settings. If your store uses a cookie consent banner, you can manage preferences there as well. You may also opt out of certain advertising uses as described in “Your Rights.”

If you opt in, we may send promotional emails and/or SMS messages. You can unsubscribe from emails using the link in the footer of our messages. For SMS, reply STOP to opt out (standard). Message and data rates may apply. Transactional messages (like order updates) may still be sent when necessary.

Depending on where you live, you may have rights to:

• Access the personal information we have about you.
• Delete personal information (subject to legal exceptions, e.g., order/tax records).
• Correct inaccurate personal information.
• Opt out of certain data uses, including “sharing” for targeted advertising where applicable.
• Non-discrimination for exercising privacy rights.

Submit a request: Email admin@leadersus.com with “Privacy Request” in the subject. We may verify your identity before fulfilling requests.

Authorized agents (California): You may designate an authorized agent to submit requests on your behalf, subject to verification and proof of authorization.

Optional GDPR note (if applicable): If you are in the EEA/UK, you may also have rights to object, restrict processing, and data portability. Our legal bases may include performance of a contract (order fulfillment), legitimate interests (site improvement, fraud prevention), consent (marketing), and legal obligations.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure; please use strong passwords and avoid sharing account credentials.

We retain personal information only as long as necessary for the purposes described in this Policy, including to fulfill orders, comply with legal obligations (such as tax and accounting), resolve disputes, and enforce our agreements.

If we transfer personal information across borders, we take steps designed to ensure appropriate safeguards are in place consistent with applicable laws.

Our website is not intended for children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.

We may update this Policy from time to time. The “Last Updated” date above indicates when changes were made. Your continued use of the website after changes are posted means you accept the updated Policy.